Support

Write to us at soporte@getcofounder.app. We reply within 7 days at most; privacy requests, within 30.

Frequently asked questions

I can't get into my account

If you created the account without an email, signing out or uninstalling the app makes it unrecoverable. If you added and confirmed an email, sign in from “I already have an account” and use “I forgot my password”.

I want to block or report someone

From that person's profile or chat you can block or report them. We review reports within 72 hours at most; those involving minors, within 24. See the community guidelines, the terms of use and the child safety standards.

I want to report content involving minors

Write to us with the subject “Child safety”: we review it within 24 hours at most. More detail on the child safety page.

I want to delete my account

See how to delete your account.

My data and my rights

You can ask for access, rectification, erasure, objection, restriction or portability at the same address. Details in the privacy policy. For privacy matters you can also write to privacidad@getcofounder.app.

Data controller: Joel de Torres Sainz de la Maza, carrer Nou, 37, 25153 Puigverd de Lleida (Catalonia, Spain).