Delete your cofounder account

You can delete your account and your data from the app, or by asking us by email, without needing the app installed.

From the app

1. Open cofounder and sign in.
2. Go to Settings → Account → Delete my account.
3. Confirm. Deletion is immediate and cannot be undone.

By email

If you can no longer get into the app or don't have it installed, write to soporte@getcofounder.app with the subject “Delete account”, from your account's email. If your account has no email, tell us the name and age on your profile. We reply within 30 days at most.

What is deleted

• Your profile, your preferences, your phone number if you added one and your swipe decisions.
• Your matches and, with them, the messages in those conversations, including those the other person wrote.
• Your group memberships, your group swipes and the messages you sent in group chats. If you were a group's admin, the role passes to the longest-standing member; if the group is left empty, it is deleted together with its chat.
• Your blocks.
• The GitHub link, if you had one.
• The push notification tokens of your devices.
• The status of your Premium subscription stored on our server.
• Your profile photo and your board photos, with their captions: they stop being accessible when the account is deleted, and the server tries to remove them from storage. If a removal fails, an unlinked file may remain until we remove it. If you want confirmation of removal, write to us.

What is kept and for how long

• An encrypted fingerprint (hash) of each email address of the account, so that no new account can be created with it. We do not keep the email address itself. If you want to use it again, you can request an unblock from the app.
• Provider backups: up to 30 more days.
• Providers' technical logs: 90 days at most.
• Abuse reports in which you appear, as the reporter or the reported person: 12 months at most from their creation. They are kept even if you delete your account, with no link to your profile.
• The Premium purchase records kept by Apple or Google and RevenueCat, under their own policies and legal obligations.

Deleting your account does not cancel your Premium subscription. Cancel it first in the subscription settings of your Apple or Google account.

We do not delete accounts for inactivity.

Signing out or uninstalling the app does not delete your data.

More details in the privacy policy.